1. INTRODUCTION
Welcome to Inwine Multiverse. This Privacy Policy explains how SIA Pinflorist ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website inwine.store
and use our CMS platform services (the "Service").
We operate as a SaaS provider helping offline wine boutiques create and manage their online stores. We are committed to protecting the privacy of both our Merchants (the wine shops) and the
End-Users (customers of those shops).

2. DATA CONTROLLER
For the purpose of the General Data Protection Regulation (GDPR), the data controller is:
SIA Pinflorist
Registration No: LV40103996785
Legal Address: Siguldas prospekts 4, Rīga, LV-1014, Latvia
Email: info@inwine.lv
Phone: +371 25 900 028

3. THE TYPES OF DATA WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be linked to an individual ("Personal Data").
A. Information from Merchants (Our Clients):
Account Information: Name, email address, phone number, business address, and password.
Business Details: Store name, tax ID, and billing information.
Payment Information: Bank account details (e.g., AS "Industra Bank" details) for subscription billing.
B. Information from End-Users (Customers of the Wine Stores):
As a platform provider, we process this data on behalf of our Merchants. This includes:
Contact details (name, shipping address, email, phone).
Order history and transaction details.
Device information (IP address, browser type).
C. Information Collected Automatically:
Cookies, log files, and web beacons regarding how you interact with our CMS and website.

4. HOW WE USE YOUR INFORMATION
We use the collected data for the following purposes:
To Provide the Service: Creating and maintaining your online store, processing transactions,
and providing technical support.
Communication: Sending updates, invoices, and administrative notices.
Compliance: Verifying identity and age (legal requirement for alcohol sales in most jurisdictions).
Security: Monitoring for fraudulent activity and protecting the integrity of our platform.
Improvement: Analyzing usage patterns to enhance our CMS features.

5. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
Performance of a Contract: To fulfill our obligations under our Terms of Service.
Legitimate Interests: For business improvement and security.
Legal Obligation: To comply with tax, accounting, and age-verification laws.
Consent: Where you have explicitly agreed to receive marketing communications.

6. DATA SHARING AND DISCLOSURE
We do not sell your personal data. We share information only with:
Service Providers: Hosting providers, payment processors (e.g., banks), and analytics tools.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In connection with any merger, sale of company assets, or financing.

7. INTERNATIONAL DATA TRANSFERS
As a global service, your information may be transferred to and processed in countries outside
the EEA. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. DATA SECURITY
We implement industry-standard technical and organizational measures to protect your data, including encryption and secure server environments. However, no method of transmission over
the Internet is 100% secure.

9. YOUR RIGHTS
Under the GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure ("Right to be forgotten"): Request deletion of your data.
Data Portability: Request transfer of your data to another service.
Objection: Object to the processing of your data for marketing.
To exercise these rights, please contact us at info@inwine.lv.

10. COOKIES
We use cookies to enhance your experience. You can control cookie settings through your browser.
For a detailed list of cookies used, please refer to our Cookie Policy [Link to Cookie Policy].

11. AGE RESTRICTION
Our Service is intended for businesses involved in the sale of alcohol. Users must be of legal drinking age in their respective jurisdiction to use our platform or purchase from our Merchants.

12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting
the new policy on this page and updating the "Last Updated" date.

13. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
SIA Pinflorist
Address: Skolas iela 20 — 17, Rīga, LV-1010, Latvia
Email: info@inwine.lv
Phone: +371 25 900 028
Member of the Board: Pupčenoks Dmitrijs


Last Updated: March 16, 2026